UniMed 2014

UniMed Direct partnered with Lizard Brain Solutions for the second year in a row to have breakthrough conversations and insights at the National Workers' Compensation and Disability Conference. 

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TEDx Talk: What's Wrong With This Picture?

What's Wrong With This Picture?  
How doodling helps shape the unseen, abstract principles in order to create real meaning.  
----Brian Tarallo 
 
What if you could see an idea? What if you could hold an idea in your hand and shape it until it became solid and defined? Until it becomes so clear that other people could understand it just by seeing at it? If you've ever had the feeling that you KNEW something but just couldn't find the words to explain it, you can imagine how powerful seeing an idea would be. 
 
Now: what if I told you that nearly everyone is born with this ability to see ideas, that YOU have it, and yet for some reason, you are told by your teachers, bosses, and maybe even your parents... 
...to knock it off? 
 
Up to now, you've seen me taking visual notes of the amazing talks we've heard today. You probably had a few reactions: “What the heck is that guy doing?” Or maybe, “Oh, I get it: that’s pretty cool.” And maybe, “Hey, I think I could do that!” 
 
Well good news: I’d like to invite all of you to engage with the rest of this talk in a way that might be new for you. Please take out the notebooks and pens you were given, and DRAW WHAT YOU HEAR. Take visual notes. Don’t try to capture everything you hear, just what stands out for you. Write a short phrase and draw a quick icon representing that idea. Just try it. You have a quick startup sheet from my colleague, Mike Rohde, with techniques for this. And if you don’t want to take visual notes, please doodle. It’s OK, you won’t have to show it to anybody, and I promise I won’t take it personally if you’re not staring at me. 
 
As you get started, I’d like to begin with a question: What’s wrong with this picture? What’s wrong with doodles? Why don't we let kids doodle in school? All children doodle. It comes naturally. It requires no instruction. And yet we tell them NOT to do it. Why? I was the kid who always had two pieces of paper on my desk: one for notes, and one for doodles. I got in trouble a lot. Especially in Algebra.  
I was told: “you’re not paying attention.” “That’s useless.” And “this isn’t art class.” Today, I doodle professionally. And more than that, I give people tools to help them see ideas, visual tools based on doodles to solve really hard problems, problems that would be impossible to solve any other way. So why do we teach kids that doodling is wrong? 
 
I believe doodling is today what left-handedness was not so long ago. My grandfather was left-handed. His teachers would beat his knuckles with a ruler if he didn’t use with his right hand. He got by, but as a result, he developed a stutter. He got out of school, started writing with his left hand, and immediately lost his stutter. But: I can’t help but wonder what school would have been like for him if he'd simply been allowed to write with his left hand, to do what came naturally.  
 
As a father of four kids who are just beginning their education, my biggest fear is that schools will ignore the fact that different children learn in different ways.  
 
My colleagues Sunni Brown and Rachel Smith have spoken at TED conferences before about the power of drawing ideas. Take a note: check out their TED videos. Sunni Brown and Rachel Smith. I’d like to build on their thoughts along those of other visual practitioners, like Diane Durand and Dean Meyers, who continue to evolve the conversation around using visuals in education, healthcare, and business. I'd like to talk about why I believe doodling can help engage students in learning, ready them for a complex world, and make school fun. And I’d like to do so by turning the three biggest misconceptions about doodling on their heads: that it’s distracting, that it’s useless in the real world, and that it’s only place is in art class. 
 
First misconception: it’s distracting. 
 
Doodles are black and white proof of a wandering mind. They are inescapable evidence that “you weren’t listening.” And if you weren’t listening, how could you have been learning? 
 
So here’s what we know. We learn by seeing, hearing, and doing. You’ve heard of the visual learner, the auditory learner, and maybe you’ve heard of the kinesthetic, or motion-active, learner. It turns out that no one is purely one kind of learner. EVERYONE has SOME aspect of each of these learning styles, and the more that you engage ALL of the learning styles, the greater your understanding and retention. Doodling engages all three styles. A doodle doesn’t even have to be related to the subject matter to engage the kinesthetic learner. I love this quote by Sunni Brown: “there is no such thing as a mindless doodle.” A study of people listening to complicated phone messages found that doodlers retained 29% more content than non-doodlers. Did you get that? Doodling keeps you from losing focus when the topic is boring. Which is why I asked you to draw while I was talking. 
 
But when the doodles ARE relevant to the subject, you make a personal connection with what you are hearing. You think: what does this concept remind me of? What does it look like? What can I draw that represents it? What metaphor could I use to illustrate it? You become an active learner. You create an experiential memory that allows you to make connections and see patterns that would have been invisible to the passive learner.  
We learn by doing and we learn by doodling.  
 
Second misconception: it’s useless in the real world.  
It’s not professional. You don’t need it to do your job. Your boss isn’t paying you to doodle.  
 
Okay, for right now, we’re going to ignore the following professions: visual practitioners like me, artists, illustrators, architects, engineers, creatives, designers of all kinds, and anyone else who draws as part of their job. Instead, we’ll focus on what my algebra teacher called “real jobs.” Ever seen this before? It’s been called “The most famous napkin in Texas.” It’s Herb Kelleher's concept for the original business model for Southwest Airlines, and it was literally drawn on the back of a napkin. There's a book about that if you're interested. It's called "Back of the Napkin." 
 
Regardless of what your job is, chances are you have to solve hard problems or communicate complex ideas. Doodles are the pure language of ideas. One of the pioneers in the field of visualization, David Sibbet, likes to say, “you don’t build a house from a set of instructions. You use a blue print.” When an idea is complex or ambiguous, words lose their effectiveness, and visuals become more effective. Think about the last time you sat through an 80-slide PowerPoint deck, or read a 100-page strategic plan. How much did you really retain? The University of Stanford studied the use of collaborative, participatory group visuals in meetings and found that they increase retention by 17%, improve consensus by 19%, and actually shorten the time it takes to solve problems by 24%. Unfortunately, just putting clip art in PowerPoint doesn’t count. This is about using visuals as a medium to gather ideas, solve problems, and plan the way ahead.  
 
I want to take a minute and give you a quick list of visual tools you can look up later that can cut through ambiguity and solve hard problems.  
You have your brainstorming tools, like mindmaps, word clouds, and concept maps.  
You have decision making tools, like force field diagrams, decision trees, fishbones, and quad charts.  
You have your planning tools, like gantt charts, swimlanes, and process maps.  
You have your whole systems tools, like learning maps, vision maps, and context maps. 
Plus, there’s all the cool STUFF that you use: whiteboards, groupware, templates like the business model canvas or the graphic gameplan, and my own personal favorite, paper and markers.  
 
What I just demonstrated is a tool called a mindmap. In my opinion, a mindmap is the single greatest tool for brainstorming ideas, period. THIS is something we should be teaching in school. You start with a central idea and you branch outward, following key ideas as they occur. You move up and down in levels of detail, adding new branches, going wherever your mind takes you. You draw cross connections as ideas interrelate. One idea will suggest another. You can imagine how powerful tools like these are in the real world. 
 
 
Third misconception: This isn’t art class. This isn’t the time or place. We’re not teaching art here.  
 
Let me ask a question: at the end of the day, what’s the point? Do you want kids to have nice, neat, clean, sterile notes that copy verbatim what the teacher says? Or, do you want kids to make sense of what they’re learning and retain it? It’s THEIR notes. Let them take notes in a way that they’ll remember. And yes: kids still get in trouble over this today. So do grownups, for that matter. 
 
I’m not suggesting kids draw all over their homework or their tests or anything they have to turn in. But how cool would it be if students turned in a mindmap along an essay so teachers could actually see the thought process that went into the final product? Isn’t teaching kids how to think the point of school in the first place? 
There’s two studies I want to share with you on note taking. Tony Buzan, one of the world’s leading authorities on learning techniques, asked students what words they most associated with note taking. The top seven were: boring, punishment, depression, fear, wasted time, rigidity, and failure. THAT is how students feel about how they spend most of their time in school. And it doesn’t have to be like that. By the way, Buzan went on to create a new style of notetaking that he called, “mind mapping.” 
 
The other study I want to share is by Doctor F. Robert Sabol of Purdue University, who looked at the effects of No Child Left Behind. You can probably guess some of the findings: more of discipline and behavioral problems, apathy and resentment, decreased work ethic, but here’s what was surprising. When it came to drawing or other visualization, students reported that it was “fun.” How about that? Students drew because they enjoyed it, it relaxed them, they felt like they could express themselves, it helped them deal with uncertainty, and that it helped them learn new things and solve problems. NO KIDDING.  
 
So here comes my favorite question of all time: what if? What if students were allowed to take visual notes in all their classes? What if we stopped telling kids not to doodle? Because maybe the biggest loss here is that kids who are told to stop doodling in class grow up to be adults who say things like, "I'm not a visual person," or "I can't draw." 
 
“I can’t draw.” I want to do an experiment. This is a quick exercise I learned from my friends at kommunicationslotsen, a German visualization firm. Germans have some of the coolest stuff. These markers? German! OK: take a deep breath. Release. Again. Close your eyes. I can see all of you, I know who’s cheating. In your mind, I'd like you all to go back to when you were a student. Think of yourself sitting in class. On your desk, there is an open notebook. And in that notebook, there is a doodle. There was always one doodle, one drawing, one picture you drew. You drew it over and over and over. Now: open your eyes. Find a blank page in your notebook, and draw that doodle. 
 
Here's what most people draw: an object, a person or a face, a word, something abstract, or something from nature. What do they have in common? It's not what you would call fine art, but that’s not the point. It's quick. It uses simple shapes. It's iconic. It’s a symbol for an idea. That’s not what a house actually looks like, and yet, people know it's a house. It is the IDEA that matters most. When you use simple shapes and simple icons, you have everything you need to take visual notes. 
 
Let’s do one more what if. What if you're a teacher and you catch a student doodling in class, or you're a boss and you catch an employee doodling in a meeting? Your first thought will be that they're distracted and not paying attention. It’s OK:  despite everything you’ve just heard, you’ve been trained your whole life to believe doodling is bad. But now, you know better.  
And then, ask yourself: What’s the point? What’s important to you? Do you want them to sit still as statues, eyes wide and locked on you? Maybe a little drool going on? Or, do you want them to maybe learn something? 51% of us are introverts. 29% of us are predominantly visual learners. 37% of us are predominantly kinesthetic learners. With those numbers, chances are more than a few of your listeners would really hear what you have to say better if they were doodling. 
 
Here’s the message I want to leave you with. Doodles help you learn better. Doodles have real world application. And doodles can make learning fun. Anyone can do doodle, because at its core, it's not about artistic skill. As you probably noticed as you were taking visual notes, the real skill is listening and making a personal connection to the content.  
And here’s what I would ask of you. Think with ink. Think, what’s RIGHT with this picture. If you have a pen in your hand, draw. If you're a teacher, a parent, a caregiver, a manager, or a leader, create a space where doodling is OK. I honestly believe that I have the best job in the world: I help people see ideas. When you create a space where doodling is OK, you allow others to see ideas, too. 
 
Thank you. 

Book cover

In the middle of doing a week-long graphic recording for a leadership training seminar, I had a participant ask me during a break, "Do you ever do book covers?" I said, "Nope, never have! Let's try it!" He turned out to be a sci-fi writer (I wouldn't have done a romance!) and the back and forth exchanges as we settled on a design were hilarious. This was definitely new for me, but I think it turned out OK.

Here's the abstract:

The Zon War is over, and the three inhabited planets of the Laima System are at peace for the first time in centuries. However, when a bomb destroys the Kealt Government and a prominent royal is subsequently assassinated, Laima again girds for war. As hopes for peace fade, High Prince Aden Cade of Kealt and Earth Alliance Officer Abby Watanabe scour the galaxy for answers, aided by a powerful, but unseen force. With the destruction of the worlds of Laima upon them, Aden reveals a secret that could save them all, but is it too late?
http://www.lulu.com/shop/mb-smith/zon/paperback/product-21555846.html

http://www.lulu.com/shop/mb-smith/zon/paperback/product-21555846.html

epilogue: the book is finished! 

 

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Graphic Puzzle

The Graphic Puzzle is a team building and systems thinking activity where teams of participants are given individual "puzzle pieces" of a larger picture. Their tasks is to produce a single picture that is colored consistently in the time allotted. 

They are given tape and markers to complete the exercise, and they are allowed to self organize, plan, and execute on their own. Most groups follow the same process: they first fit the picture together, then assign coloring tasks. Breakdowns in communication occur once the puzzle is broken up so that coloring can proceed: which pieces matched up where? What was decided for the specific components? What dependencies are their on one group's decision to color certain components? 

Some of the behaviors to note:

  • Role adoption: Who are the leaders? How did they assume leadership? What techniques did they use? Who were the followers? What challenges did they discover? Did they feel like their voice was heard? Who checked out of the exercise completely? What was going on there? How is this similar to how people influence in your organization? How might you change your own influence style based on this insight?
  • Communication: How were decisions made? How were they communicated? What about adjustments that occurred on the fly? How were they communicated? Where were the breakdowns? What decisions didn't make sense to you? Why? How does this reflect actual communication patterns in your own organization? What insights could you draw from this exercise that could impact how you communicate?
  • Planning: What process did the group adopt? What worked? What didn't? What would they have done differently? What role did time play: was there enough of it? Too much? Just right? What would you have done if you had double the time? What if you had half the time? How does this relate to how planning is done in your organization today? What works? What doesn't?
  • Seeing systems: Looking at everything that happened, what groups emerged? What was the interaction between those groups? What did you think about the other groups? What did you observe? What did you think was going on? What was actually going on? What groups are their in your own organization? What do you think about those groups? How might you better understand their motivations?
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